What are cookies?
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both "session" cookies and "persistent" cookies on our websites. We will use the session cookies to: keep track of you whilst you navigate the website; and to monitor user behaviour for statistical and marketing purposes. We will use the persistent cookies to enable our website to recognise you when you visit; Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We also include social media buttons on this site, such as Facebook 'like' buttons, Twitter 'tweet' buttons, or Google +1 buttons. These set cookies to remember that you've clicked the button so you're not prompted to click it again next time you visit.
By using our website, you are consenting to us setting and accessing cookies in your web browser. If you do not consent to this, you can reject cookies in your web browser.
How do I stop cookies?
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
How do I delete my cache?If you are having cookie or web browser issues, we recommend deleting your cache(history) by following the instructions on this website -http://www.wikihow.com/Clear-Your-Browser's-Cache
Need Some Help?
We’ve tried to answer as many of your questions as possible in our dedicated Help & Advice area. If there’s something we’ve missed, don’t hesitate to get in touch with us by phone, or by email - we’ll always aim to get back to you within 48 hours.